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Customs & import taxes
Orders may need to clear customs in your country.
Please check if your order will incur additional import duties, taxes or other customs related charges.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
Suppliers are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
How long does it take for my order to be delivered?
Generally, orders are delivered within 3 - 60 working days. However, an extension can be made if the buyer and Crazy Pricer mutually agree on a new date.
If the buyer did not receive the goods (goods still in transit) even after being shipped by Crazy Pricer, the buyer needs to contact Crazy Pricer to negotiate a longer shipping period.
If Crazy Pricer has not shipped the order before the agreed date, the buyer can always contact Crazy Pricer to agree on a new date; or make a Refund Request.
How do I track my order?
After Crazy Pricer ships your order, a tracking number will appear. You can track your order on the website Crazy Pricer provides for you with the tracking number provided.
Note: It may take 48 to 72 hours for the tracking information to be updated by the shipping company and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please contact Crazy Pricer for more information.
I am not satisfied with the product. What can I do?
If you are not satisfied with the product you received, you can Contact Crazy Pricer and let us know what it is that you are not satisfied with, and if an agreement is made, you can send the product back and we will then issue you a full refund.
Note: You will have to pay the shipping to get a full refund. Please contact us for more information.
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